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How I Let Go Of Being A ‘Helicopter Manager’ With Processes

First published 03/09/21 in Minutehack

As we got bigger, we started to hire people who, although they cared and wanted to do a good job, didn’t necessarily have the same zeal and all-48 consuming commitment that I had to making everything perfect.

It wasn’t that they didn’t want to do a great job; rather that they had a life outside the office and arguably a healthier perspective on work than I perhaps did.

But it wasn’t only that, they also had different views on how things should be done and in my passion for perfection I struggled to recognise this. This meant their great ideas for new ways of working often were overlooked or worse rebutted. When this happened we lost an opportunity to improve. I was a helicopter manager.

Every business needs diversity, and people with different opinions. But it can be hard to let go of control when you’re used to everything being and happening a certain way.

Helicopter flying low through the city at sun set


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