Are processes the problem? Why your staff are feeling stressed all the time.

First published 12/08/2021 by We Are The City


Employees like to know what they are doing, and how to perform their jobs well.

"Documented process helps them to do that with confidence. When process is weak, inconsistent or largely absent, and too much is left to chance, it can have a detrimental effect on motivation because people are never quite sure how they are doing."


Read the full article here.