6 Roles of a CEO (6 Things a CEO Must Do)
When asked to define the role of a CEO, everything gets listed (sales, ops & finance). Those aren’t responsibilities you should be taking on
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Thought Bank
People associate process with control, monotony and an overall death of creativity.
If implemented correctly, process provides empowerment, autonomy and creativity for employees and delivers freedom for business owners, with total reassurance that their business is running itself, allowing them to rapidly accelerate innovation.
How good is your organisation at managing the balance of process empowerment?
- Mar 15
Making Process Change Stick
Organisations that need to document their processes immediately jump to trying to modify them. If you want change to stick, take it slow.
- Mar 15
Killing People With Kindness is the New ‘My Way, or The Highway’
Never take tasks from someone or they’ll never have a chance to grow their skills. Is kindness the new way to control what others do?
- Mar 15
11 Tips on Selling Your Business (From a Founder Who’s Done It)
If you’re selling your business, here are eleven tips I learned from selling mine, for a successful and positive exit strategy.
- Mar 14
Process Fails: Car Hire Companies are Stuck in the 1980s
Car hire companies request the equivalent of a tax return to let you take a car. Why are they still working like it's the 80s?
- Feb 27
Process Fails: Fire Alarm Tests and the Companies That Cry Wolf
Cry wolf all the time, you risk people not listening when something serious does happen. This is why fire alarms can be a process fail.
- Feb 7
Continuous Improvement, Innovation, and Good Company Culture
Continuous improvement & innovation are two different things. The first comes easily if you have the right culture. How about the second?
- Jan 26
Shoot for the Moon (Why It’s Good To Set Up Crazy Business Goals)
If you set up a crazy goal, sometimes you hit it. Some impressive achievements began this way. So, does this apply to business today?
- Jan 26
Permacrisis: A New Phenomenon or a Human Inevitability?
Our world seems to be permanently in crisis. Brexit, the pandemic, & the war in Ukraine. Maybe governments can learn from businesses.
- Jan 4
Bonuses: The Most Efficient Way to Demotivate People
Bonuses have been proven to be ineffective except in specific cases. So why do we keep using them, and should we stop completely?
- Jan 4
Descent to evil in the workplace
If a team is unable to maintain common standards, everyone can be dragged down. Do this frequently, & you end up with detractors/saboteurs.
- Jan 4
“Why The F Did You Do That?” And Other Things You Shouldn’t Say To Employees
Why do football managers continue to get away with insults even though studies show negative feedback is detrimental to work?
- Dec 1, 2022
How Process Silos Can Lead to a Breakdown in Communication
No matter how good a team’s process can get, if it lacks strong communication, it’s doomed to fail. Here’s how to deal with process silos.
- Dec 1, 2022
When Process Fails — And You Are Left Without Hot Water
Should an apartment in the middle of the second biggest city in the UK offer hot water? Airbnb...
- Dec 1, 2022
Would Ted Lasso Fire Cristiano Ronaldo?
A Piers Morgan interview revealed Ronaldo almost joined Man City. What would Ted Lasso do when facing Man Utd’s current leadership crisis?
- Nov 28, 2022
Successful entrepreneurship involves taking risks
Successful entrepreneurship involves taking risks.
- Nov 14, 2022
Prioritising Gamification
People stay on a webpage 2.6 times longer if there is some sort of animation or motion graphics involved. Fun animations help connect users.
- Sep 30, 2022
Why you should ignore experience when it comes to recruitment!
Many companies recruit candidates based on their experience. A person’s skills are much more important for finding a good fit. This is why.
- Sep 30, 2022
Communicate With Your Clients When Things Go Wrong
When things go wrong, and they will go wrong, be honest. It might work better than you expected.
- Aug 22, 2022
What Roast Dinners Can Teach Us About Process
If the right steps are in place, at the wrong time, the entire experience is tainted.
What Roast Dinners Can Teach Us About Process!
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