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Thought Bank
People associate process with control, monotony and an overall death of creativity.
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If implemented correctly, process provides empowerment, autonomy and creativity for employees and delivers freedom for business owners, with total reassurance that their business is running itself, allowing them to rapidly accelerate innovation.
How good is your organisation at managing the balance of process empowerment?


Learnings from the aviation industry that we can all implement
Why don’t we all act like this in business? And why is it so difficult for us to react, follow through and improve?
Oct 27, 2021


Cutting your working week down from 80 hours to 14 hours
I went from working 80-hours a week as a hands-on micro-manager, to only working 14 hours a week as a strategic business leader.
Oct 27, 2021


How do I measure organisational health & how is it affecting innovation in my business?
Many business leaders struggle to measure organisational
health in a meaningful way, which creates difficulty when trying to improve
Oct 22, 2021


Allowing innovation to thrive!
Position process as the foundation on which everyone in an organisation can shape and improve the way that business operates.
Oct 21, 2021


How can you gain visibility without demanding regular updates?
If process is implemented correctly, in a positive, process-enabled scenario, keeping key people in the loop should feel instinctive...
Oct 21, 2021


A route to innovation!
Position process as the foundation on which everyone in an organisation can shape and improve the way that business operates.
Oct 21, 2021


Could your recruitment process be damaging your organisation's ability to succeed?
Does your recruitment process attract candidates who can steer your organisation away from perspective blindness?
Oct 18, 2021


A repeated mistake!
So why in 2021 are we still issuing wrong test results to thousands of people?
Oct 15, 2021


Diversity is about perspective. It starts with curiosity.
Curiosity is not only a source of innovation but the ability to collaborate with others unlike you.
Each of us has blind spots, but...
Oct 14, 2021


How do you create an inclusive workplace culture?
Diversity & inclusion are often treated as a single initiative owned exclusively by HR. Top-down approaches drive compliance, not commitment
Oct 14, 2021


Does an ethically diverse team make better, more informed decisions?
Companies are unconsciously drawn to people who think like ourselves, rarely noticing the danger because we're unaware of our own blind spot
Oct 14, 2021


What are the consequences of a disempowered workforce?
A disempowered workforce can be extremely damaging to your brand and have disastrous consequences.
Oct 14, 2021


Doesn't this mindset apply to all businesses?
How are we able to ensure our own service is the very best that it can be, without the mechanisms in place to support continuous improvement
Oct 14, 2021


How I cut my 80-hour work week down to just 14 hours
Since then I have found it astonishing how many other CEOs have businesses that are making them equally unhappy...
Oct 14, 2021


How I Let Go Of Being A ‘Helicopter Manager’ With Processes
it can be hard to let go of control when you’re used to everything being and happening a certain way...
Oct 14, 2021


5 key reasons your processes erode over time (process erosion)
These five issues all cause problems to processes. You will end up fighting the processes and causing tensions within your staff...
Oct 14, 2021


Why processes are about creativity, not control - retain the creativity, innovation and energy
I needed to find a way to retain the creativity, innovation and energy, but manage it in a non-chaotic way...
Oct 14, 2021


Compliance is an opportunity, not a burden!
Compliance is an opportunity, not a burden! Get it right and it makes your business offering more appealing than it ever was before.
Oct 14, 2021
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