Product Stories Podcast - Building a SaaS now and 20 years ago
How has the SaaS industry changed and evolved over 20 years? What is the best way to manage people with process?
People associate process with control, monotony and an overall death of creativity.
If implemented correctly, process provides empowerment, autonomy and creativity for employees and delivers freedom for business owners, with total reassurance that their business is running itself, allowing them to rapidly accelerate innovation.
How good is your organisation at managing the balance of process empowerment?